Terms of service

Please read these Terms of Service carefully before using the Pink Hues website. By accessing, browsing, or using this website, or by purchasing any products from us, you agree to be legally bound by these Terms of Service, our Privacy Policy, Return & Refund Policy, and any other policies published on our website.

If you do not agree with these Terms, please discontinue use of the website immediately.

1. About Us

This website is operated by Pink Hues (“Pink Hues,” “we,” “us,” or “our”).

Business Address:
1204, Royal Tatvam
Patrakar Link Road, Near Iskcon Temple
Mansarovar Extension
Jaipur, Rajasthan 302020
India

Email: hello@pinkhues.in

These Terms govern your use of our website and all related products and services.

2. Acceptance of Terms

By using our website, you confirm that:

You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
You agree to comply with these Terms and all applicable laws and regulations.

3. Permitted Use of the Website

You may use the website only for lawful purposes. You agree not to:

Violate any applicable laws or regulations.
Infringe the rights of any third party.
Upload or transmit harmful code, malware, or viruses.
Attempt unauthorized access to the website, servers, or related systems.
Use the website for fraudulent, abusive, or misleading activities.

We reserve the right to suspend or terminate access for any misuse.

4. Intellectual Property Rights

All content on this website, including text, graphics, images, product designs, logos, videos, icons, and software, is the property of Pink Hues or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, display, or commercially exploit any content without our prior written permission.

5. User-Generated Content

If you submit reviews, comments, photographs, testimonials, or other content to our website or social media pages, you grant Pink Hues a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, publish, display, and distribute such content in any media.

You are solely responsible for the content you submit and must ensure that it does not violate any law or third-party rights.

6. Product Information

We strive to ensure that product descriptions, images, pricing, dimensions, colors, and availability are accurate. However:

Actual product colors may vary slightly due to screen settings and photography.
Minor variations in handcrafted or textile products may occur.
We do not warrant that all information on the website is complete, current, or error-free.

Pink Hues reserves the right to correct errors, inaccuracies, or omissions at any time without prior notice.

7. Pricing and Availability

All prices are displayed in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

Change prices at any time,
Modify or discontinue products,
Limit quantities available for purchase,
Refuse orders placed by resellers or dealers.

Product availability is subject to stock and may change without notice.

8. Orders and Payment

By placing an order, you agree that:

All information provided is accurate and complete.
You are authorized to use the chosen payment method.
You will pay the full amount, including taxes and shipping charges.

We reserve the right to accept, reject, cancel, or limit any order for reasons including payment issues, suspected fraud, pricing errors, or stock unavailability.

9. Shipping and Delivery

We aim to process and dispatch orders promptly. Delivery timelines are estimates only and may vary due to courier operations, weather conditions, strikes, customs procedures, or other circumstances beyond our control.

Pink Hues is not liable for delays caused by third-party carriers or customs authorities.

10. Returns, Refunds, and Exchanges

All purchases are subject to our separate Return & Refund Policy, available on our website. Please review that policy before placing an order.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control or endorse those websites and are not responsible for their content, policies, products, or services.

Accessing third-party websites is at your own risk.

12. Disclaimer of Warranties

The website and all products and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Pink Hues disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Pink Hues shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or related to:

Your use of the website,
Inability to use the website,
Any product purchased through the website,
Loss of profits, data, goodwill, or business opportunities.

Our total liability for any claim shall not exceed the amount paid by you for the relevant product.

14. Indemnification

You agree to indemnify and hold harmless Pink Hues, its proprietors, affiliates, employees, agents, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from:

Your use of the website,
Your breach of these Terms,
Your violation of any law or third-party rights.

15. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

We may update these Terms of Service from time to time. Updated Terms will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

We encourage you to review this page periodically.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Pink Hues
1204, Royal Tatvam
Patrakar Link Road, Near Iskcon Temple
Mansarovar Extension
Jaipur, Rajasthan 302020
India